A big ‘thank you’ to everyone who attended my recent TMN Tech Learn webcast: “Digital Literacy for Virtual Presenters, Facilitators and Trainers.” If you missed the live webinar, follow the link above to view the recording and if you are looking for the handout or any of the resources that I mentioned, they are all posted on this page.
There were a few questions that I didn’t have time to answer during the session. Here they are in more detail. If you don’t see your question answered, feel free to contact me and I’ll do my best to share information and resources!
Q: What’s the recommended length of time for a live online event?
A: According to my research, a typical virtual event lasts 60 minutes. (See my 2018 research findings here: cindyhuggett.com/blog/SOVT) If you have more content than that length of time allows, then chunk the content into smaller parts. It would be better to have several separate 60 minute virtual classes than to have a 6 hour continuous session. If you schedule a long session, then take breaks.
Q: How do you take breaks during a virtual event?
A: If it’s a short break (10-15 minutes), then just put a timer on screen and ask participants to reconvene at that time. If it’s a longer break, then disconnect/end the session and re-start it at the new time.
Q: What’s a “producer”? What does a producer do?
A: A producer is someone who works behind-the-scenes during a virtual event to ensure it runs smoothly. The producer usually handles all technical aspects of a virtual session, such as helping participants with technology questions or troubleshooting any issues that arise. The producer may also help with activities, such as opening poll questions or keeping track of time.
There are several benefits to having both a facilitator and a producer in every virtual event. First, when you have two leaders, they share responsibilities for the virtual event. One person can drive the technology while the other facilitates the activities. Second, if there are any technical problems during the virtual event, one person can troubleshoot and assist participants while the other person continues facilitating. In addition, having two voices can increase participant engagement by creating a more interesting discussion. Finally, for those who are new to virtual facilitation, having a “co-pilot” can help you get more comfortable in the virtual classroom.
Q: What’s the research behind the statistics shared?
A: Many of the statistics are posted here, in my State of Virtual Training 2018 report. Other research came from ATD’s State of the Industry Report and Toward Maturity. The conference call statistic came from this ZDNet report.
Q: How did the Randomizer work?
A: At the end of the session, I used the custom “Randomizer” pod to select a participant for our Virtual Training Tools and Templates book giveaway. (Congrats, Robin!) You can download the free Randomizer app here: https://www.adobe.com/products/adobeconnect/apps/randomizer.html
Thanks again, everyone! See you next time!