What’s the facilitator’s role in today’s modern learning environments? As AI transforms training design and delivery, it’s also revealing what makes human facilitation irreplaceable.
In my January 2026 article for Training Industry magazine, I break down:
🎯 Specific scenarios where AI excels in virtual training (and where it doesn’t)
👩💻 Three critical areas where human judgment matters most
🤝 How to integrate AI without losing the human connection that drives real learning
🌟 Practical positioning for facilitators navigating this transition
The most powerful learning moments aren’t about content delivery at all. They’re about reading the room, creating psychological safety, and adapting in real-time to what learners actually need.
If you’re wondering how to adapt your facilitation approach or focus your energy where it matters most, my practical framework offers some clarity.
